Ticketing Information

The Lyric Box Office

The Lyric Box Office is located at 140 West Mount Royal Avenue, Baltimore, MD 21201

Regular in-person ticket sales hours are

• Tuesdays from 11:00 AM - 4:00 PM
• Wednesday through Friday, 10:00 AM - 4:00 PM 

On event days, the Box Office remains open until the event begins. For events taking place on Saturdays and Sundays, the Box Office opens three (3) hours before showtime.

Save on online service fees when you purchase in person at the Box Office!

Accessibility

Patrons can call or email the Box Office with questions or concerns regarding ADA seating or sign language interpreters. 

Accessible seating is limited and available on a first-come, first-served basis. Patrons requiring assistance are encouraged to call as soon as the event goes on sale. 

Requests for sign language interpreters and accessible seating must be made at least two weeks in advance.

Group Sales

Group Sales may be available for select shows. Please email us to request information on bringing your group to The Lyric!

Third Party Tickets

Avoid the resale market and potential ticket scams by purchasing tickets from official outlets:

• Online: www.thelyricbaltimore.com or www.etix.com
• In Person: The Lyric Box Office located at 140 W. Mt. Royal Ave, Baltimore, MD 21201
• By Phone: 1-800-514-3849 (Monday – Saturday, 9:00 AM – 8:00 PM EST & Sunday 12:00 PM – 8:00 PM EST)

The Lyric cannot guarantee tickets purchased from other sources. If tickets are lost, stolen, or fraudulent, The Lyric is unable to reprint, replace, or exchange third-party tickets. Additionally, we cannot contact third-party buyers with important updates regarding schedule changes or other performance information.

The Lyric reserves the right to revoke tickets sold through unauthorized brokers or resellers. Revoked tickets are not valid for admission and are non-refundable.

Additional Information

• All ticket sales are final. Performances, schedules, programs, and artists are subject to change without notice. Refunds are only issued if a performance is canceled in its entirety with no rescheduled date.
• Lost Tickets purchased from official outlets may be reprinted in person at The Lyric Box Office. The original ticket purchaser must present a valid photo ID to verify their identity before tickets can be reprinted.

• Patrons assume full risk for tickets purchased through unauthorized sellers or resale platforms. The Lyric reserves the right to refuse service to third-party resellers and patrons presenting fraudulent tickets.