Accessibility

Accessible seating for patrons may be purchased by calling The Lyric Box Office at 410.900.1150 (Tuesday from 11:00 AM – 4:00 PM and Wednesday-Friday from 10:00 AM – 4:00 PM).

Accessible seating is limited and available on a first-come, first-served basis. If you need assistance, please call as soon as the event goes on sale. 

Outside The Lyric Box Office, the Accessible line is at the far-left door. Once inside the door, the ramp to the left will take you around the steps. To enter the theater, please use the historic Gutman Lobby entrance. Inside the theater, there are 2 aisles on either side of the Orchestra seating.

1^st Floor: Next to Guest Services

2^nd Floor: On the Grand Tier level lobby

Assisted Listening Devices are available at the Guest Services booth in our lobby. Patrons will need to leave their driver’s license or government-issued ID in exchange for the listening device.

Assistive Listening Devices are complimentary to guests for all events at The Lyric. 

The Lyric has an elevator available to ticket holders in The Lyric lobby, near Guest Services. It connects the Orchestra and Box seating level to the Grand Tier and Balcony.

The EMT is located at Guest Services in the lobby. If you are in need of medical attention, please notify the nearest usher or security guard.

Guest Services is located on the first floor near the elevator. Please stop by with any questions or requests during your visit.

Accessible parking is available on every level of our preferred parking garage and is located directly behind The Lyric, attached to The Fitzgerald apartments. No prepayment or reservation is required, and the garage is open to the public. For more information, you can contact the Fitzgerald Garage directly at fitzgerald@propark.com or visit their website.

The Fitzgerald Parking Garage: 80 W. Oliver Street, Baltimore, MD 21201

Accessible restrooms are located on the first and second floors of The Lyric. 

Trained service animals as defined by the Americans with Disabilities Act (ADA) are welcome at The Lyric. Service animals must remain on a leash or in a harness at all times. They are required to rest in the seating area of the guest with the disability, rather than the aisle. All other animals, pets, and wildlife are prohibited.

Please call The Lyric Box Office at 410.900.1150 or email to discuss seating options and to purchase your tickets.

Guests may request an American Sign Language interpreter by contacting the Box Office at 410.900.1150 or by email. Requests for sign language interpreters must be made at least two weeks in advance. Requests made with less notice do not guarantee an interpreter can be acquired. 

Guests who require additional assistance can request a wheelchair transport to their seating location. 

A Guest Services Representative will escort guests to their seat and arrange a pick-up time to escort them for their departure, if desired. This service is available on a first come, first served basis and may be requested at Guest Services. Patrons will need to leave their driver’s license or government-issued ID in exchange for the wheelchair.

Please note that our wheelchairs cannot be left with guests during the event.